The jury is still out on this one, as far as I'm concerned, but things are looking up. Skype generally has high call quality, and even polls users after a pc-to-phone call. Then there's Pika Technologies VoIP bridging solution for Skype clients and the Asterisk IP PBX, which holds great potential for business use: inexpensive calls in a great interface, coupled with a great SIP-based IP PBX. Then there's the customer testimonials. According to Jerald Downs, owner of a US-based fruit company
In the past all my business was done by e-mail. Now I use Skype a lot to keep in touch with my growers -- it increases the lucidity and trust between us and it's clearer than any landline.
Well said. Successful business relationships rely a great deal on human interaction. VoIP offers an interaction that supplements face-to-face meetings. And I know from personal experience that high-quality calls seem to engender more trust than when you have to put up with rattle and hum, crackle and pop.
So any VoIP solution that can satisfy the above conditions for business use has an advantage over all others.
[sources: ZD Net Australia]
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