Although FCC ruling make it compulsory for the VoIP providers to provide E911 to their customers, Public Safety Answering Points (PSAPs) have still some problems, a 911-solution vendor executive explains.
Jim Shepard, HBF Group executive VP during a webinar titled 'VoIP Myth Busters' quoted,
While the FCC order was a great first step in trying to get VoIP on par, there were lot of things that were just missed or purposely excluded from the order.
The Consultant Registry presented the webinar.
One such problem is FCC's soft stand towards the law violators. Shepard says that FCC on many occasions has not taken action to guarantee that VoIP providers stick to the mandates in the commission's order.
He added,
In some cases , we actually see VoIP service providers say, ' I know I need to get enhanced 911, but I'm not going to pay for it right now, because nobody's going to slap me on the wrist if I don't have it.
Via: [mrtmag]
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