Bard Webster at Converge Digest has done a detailed look at the importance of VoIP management. This is timely stuff. VoIP has moved to the mainstream. It is almost a commodity, if you will. Companies are increasingly using VoIP management products to monitor performance points.
What comprises proper VoIP management? Brad lists them out here:
… effectively measure Jitter, Packet Loss, and Latency in RTP (Real-Time Transport Protocol) streams for MOS (Mean Opinion Socre) calculations. (There are VoIP network health monitoring systems). Products are also now available to monitor specific sub-applications associated with VoIP, such as signaling functions and gateway performance.
Via Converge Digest
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