November 10, 2005
VoIP and SMBs
According to a new study by CompTIA, even though several SMBs are not satisfied with the level of security available in VoIP applications, the number of SMB customers for VoIP telephony is expected to grow steadily for the next 18 months. The study, which interviewed 300 US businesses having 20-500 employees found that 76 percent of the respondents were concerned about the level of security offered by VoIP. Significantly, 36 percent feel that VoIP security will improve in the next 12 months.
The report suggests that if vendors are going to market a new telephony system, they should also be able to sell its security features. 70 percent of the interviewees stated that service disruptions on voice and data networks lead to material losses. voipplanet.com reports:
SMBs do recognize the value in converged solutions, such as unified messaging and integrated voice and data applications. Twenty-five percent of respondents, when asked about unified messaging systems, indicated that they have already deployed unified messaging and felt it provided "good business value." Another 41 percent have not deployed unified messaging but said they recognize it would provide good business value.
Read More: Will Security Concerns Hold Back SMB VoIP Adoption?
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