October 19, 2005
Wireless Office
Office Depot, Inc has launched a hosted Wireless Office Service for SMBs. The service enables communication with employees who are provided with an extension number based on a single business phone number. Wireless Office Service integrates the cell phones of the employees with the office phones, irrespective of the service providers.
The service is hosted by AccessLine Communications and a single voice-menu-driven number is used for routing the calls. The call is transferred to the employee using virtual phone numbers and can be accessed on any type of instrument. The service works like a virtual PBX for the SMBs without the cost or time involved in setting up an actual PBX. It has features such as integrated voice mail, find me/follow me, etc and can support up to 500 employees.
The SmartVoice service provided by AccessLine allows businesses to implement VoIP in an incremental manner. A gateway required to access the service is far easier to install as compared to the expense and effort involved in replacing the entire phone infrastructure. Since Wireless Office is an IP-based application placed on top of the currently used phone service, it provides the business with enhanced functionalities without having to shift to a full hosted VoIP solution.
A web-based management tool forwards all business calls to an employee’s voicemail after office hours. This helps the employee to keep his professional and personal life segregated. Information regarding the service rates can be obtained at the company web site.
--
Did you enjoy this post?
