Call Center Voip

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Call Center Voip
Understanding VoIP
By Ron King
What is VoIP? It stands for Voice over Internet Protocol. It is a technology that lets you make telephone calls over the Internet, rather than a regular phone line. Which is almost always cheaper.
In order to use VoIP, both sender and receiver need to have a "broadband" connection. This is a high-speed Internet connection usually provided by cable or a DSL modem. Broadband modems are usually used to connect computers to the Internet, but in the case of VoIP, computers are not necessary, because now there are telephones that connect directly.

High-Speed Connection
The simplest form of VoIP is a computer-to-computer voice connection. The only requirements: a computer with a broadband connection, a headset consisting of ear...
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