home service voip
ntl Business, a leading provider of communications services to the public sector, has announced the completion of a robust converged voice and data network, delivering a low-cost patient booking system to the Ipswich Hospital NHS Trust. Building on its IP heritage, ntl has provided the VoIP Main Page
Trust with
a contact centre solution to enable its Patient Appointment Centre to offer greater, more reliable services to patients. In response to National Performance Targets set by the Government, the Ipswich VoIP Main Page
Hospital NHS Trust contracted ntl to install an IP Telephony solution to link the Booking Centre to the main VoIP Main Page
hospital site, enabling the
Trust to run a call centre dedicated to booking patient appointments. Call centre agents will have access to appointment data, VoIP Main Page
patient scans and records throughout the 46-acre hospital site as well as its off-site healthcare centres and practitioners surgeries. The voice and data network has been delivered along with a complete Mitel 3300 IP-PBX with IP enabled handsets connected via Cisco Power-over-Ethernet VoIP Main Page
switches.
ntl Business, a leading provider of communications services to the public sector, has announced the completion of a robust converged voice and data network, delivering a low-cost patient booking system to the Ipswich Hospital NHS Trust. Building on its IP heritage, ntl has provided the VoIP Main Page
Trust with
a contact centre solution to enable its Patient Appointment Centre to offer greater, more reliable services to patients. In response to National Performance Targets set by the Government, the Ipswich VoIP Main Page
Hospital NHS Trust contracted ntl to install an IP Telephony solution to link the Booking Centre to the main VoIP Main Page
hospital site, enabling the
Trust to run a call centre dedicated to booking patient appointments. Call centre agents will have access to appointment data, VoIP Main Page
patient scans and records throughout the 46-acre hospital site as well as its off-site healthcare centres and practitioners surgeries. The voice and data network has been delivered along with a complete Mitel 3300 IP-PBX with IP enabled handsets connected via Cisco Power-over-Ethernet VoIP Main Page
switches.
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